Allergies suck

I remember when I was younger, I would spend more than 90% of the time outside.  If I wasn't in school or sleeping, I was outside.  I used to camp a lot, so even sleeping was an outdoor activity.  In the past few years though, I have suddenly become wildly allergic to the outdoors.  I sneeze, sniffle, cough and tear every time I mow the lawn or spend more than 5 hours in the woods.  WTF?!  Is it because I have since spent 8 years in the deep south, only to return as an office worker who has a weakened immunity to allergens?  

This past weekend we went up to the winery we frequent and know the owners in Warwick, NY.  After about 6 hours of hanging out in the sun, my eyes had the all-too-familiar sensation of an allergy attack.  Within a few short minutes, they were burning and I could barely see.  I did the usual stuff: splashed water on my face, in my eyes, dunked my head underwater, etc.  By that night BOTH of my eyes were red and puffy.  (Oh, didn't I mention? I have already been taking Zyrtec for almost 3 days at this point).  The next morning, I can barely open my eyes, they are almost completely crusted over, and I look like I have been crying for 18 hours straight.  

So I go to the pharmacy for some eye drops to alleviate the itching that makes me want to scour away my eyeballs with a cheese grater.  I found two bottles, one is ClearEyes, and the other is Visene.  Both of them claim to reduce itching from allergy symptoms but have different active ingredients.  So I wait in line to talk to the pharmacist to get her opinion on which is a better product.  (That is why they are there, isn't it?)  I tell her my tale of woe, and this is the summation of the conversation:

Me: Hello, I have had an allergy attack and now my eyes are itchy.  I want to use eye drops to help the itching stop.  Can you tell me which of these two products are better?

Her: Lets see... They are both basically the same.

Me: Yes, but they have different active ingredients.  One is Tetra-something or other, and the other has Hydrocortiza something.  What is the difference in the active ingredients?

Her: Well, one has glycerin which is also an ingredient used for lubrication.  But they will both help.

***  She is blankly staring at me ***

Me: But if they both do the same thing, why aren't the ingredients the same?

Her: I don't see the difference between them.

I realized that if I don't leave, my head will implode from her lack of pharmaceutical knowledge.  I thought I was being clever, by asking a trained professional on the chemical differences between similar products.  The end result? Stupidity that makes me angry.  Now I am angry AND my eyes still itch.  I know they both would have worked, but the question was "why are they different".  The answer I got was "I don't know why you think they are different".  

That really annoys me.  I expect people who are doing their jobs to, well, DO THEIR JOBS!  If you have a job, and you are even slightly trained, you should know more about it than someone who isn't, right?!?  If I had a nickel for every time this makes me mad....